Capricia Penavic Marshall, President Obama's former United States chief of protocol, has seen and done a thing or two — all with extreme diplomacy and grace (two important pillars of Protocol, which happens to be the title of her new book). Here, she explains why protocol matters whether you’re dealing with visiting dignitaries or friends and family, and offers her best tips on how to negotiate.
You’ve defined yourself professionally one way all this time, and now you want to change. The good news is, you’re in great company: According to one study, more than half of working adults in their 40s wanted to switch careers. The bad news? You probably have more on your plate than ever. Here’s how to make the whole career pivot prospect a little less daunting.